Jewellery FAQ's

What does "waterproof" mean for your jewellery?

Our waterproof jewellery can be worn in water without any damage or tarnishing. It's perfect for water activities, such as swimming, showering, and even diving.

How long will your jewellery last without tarnishing?

Our jewellery is tarnish-free and can last for a long time with proper care. It's made of high-quality materials, such as titanium steel and 18K gold plating, to ensure durability and longevity.

How should I care for my jewellery to ensure it stays tarnish-free?

To keep your jewellery tarnish-free, we recommend keeping it away from moisture, chemicals, and other substances that can damage the plating. You can also clean it with a soft cloth and avoid wearing it during strenuous activities.

Are your gold-plated pieces real gold?

Our gold-plated pieces are made with 18K gold plating, which is a real gold layer bonded onto the jewellery. This ensures a long-lasting shine and a luxurious look.

Can I wear my jewellery in the shower or swimming pool?

Yes, our waterproof jewellery can be worn in water without any damage or tarnishing. It's perfect for water activities, such as swimming, showering, and even diving.

Do you offer any warranties or guarantees on your jewellery?

Yes, we offer a 2 year warranty on all of our jewellery to ensure our customers are satisfied with their purchase. This warranty covers any manufacturing defects or issues with the materials.

Can I wear your jewellery every day without worrying about it tarnishing or losing its shine?

Yes, our jewellery is designed to be durable and tarnish-free, so you can wear it every day without worrying about it losing its shine. Just be sure to follow our care instructions to keep it in the best condition.

How can I tell if my jewellery is starting to tarnish and what can I do to prevent it?

You may notice discolouration or a dull appearance on your jewellery if it's starting to tarnish. To prevent tarnishing, store your jewellery properly, avoid exposure to moisture and chemicals, and clean it regularly with a soft cloth.

Are your jewellery pieces hypoallergenic?

Our jewellery is made with premium titanium steel and stainless steel which are hypoallergenic materials that are gentle on the skin. This makes it suitable for people with sensitive skin.

How long does it take to receive my jewellery after I place an order?

We offer 2-4 day UK tracked and signed for delivery and 3-11 day EU Express shipping options to ensure our customers receive their jewellery in a timely manner.